nps & csat
Measure metrics to understand customer satisfaction and loyalty with Hubble’s specialized module for NPS and CSAT. Have your scores calculated and benchmark them with competitors.
Solutions
Explore our specialized NPS and CSAT analysis module designed to calculate and benchmark your product with competitors. Uncover the true meaning of your important metrics.
Effortlessly measure and continuously track your scores. Let Hubble identify promoters from detractors and calculate scores to provide you with deep insights into customer satisfaction and loyalty.
Demystify your scores with Hubble’s automatic calculator. Understand what constitutes a good score and leverage this knowledge for informed decision-making.
See how your product scores against industry benchmarks. With Hubble, manage your scores overtime and identify areas of improvement.
Hear directly from our customers how Hubble has transformed their continuous user feedback engine
Better insights and better data in terms of what we need to build next. One of the hardest things to do within product is knowing what to build next.
It's super important for us to be able to talk with customers all over the country asynchronously but still get that kind of live real human feedback.
Hubble helps us with our UX research and usability testing initiatives. The team has been great in helping us get scale and conduct rapid and effective tests for our design and prototypes.