nps & csat

Unlock insights to KPIs, NPS, and CSAT with Hubble

Measure metrics to understand customer satisfaction and loyalty with Hubble’s specialized module for NPS and CSAT. Have your scores calculated and benchmark them with competitors.


Hubble modules specialized to analyze NPS and CSAT scores

Explore our specialized NPS and CSAT analysis module designed to calculate and benchmark your product with competitors. Uncover the true meaning of your important metrics.

Understand what NPS and CSAT are, and monitor metrics overtime

Effortlessly measure and continuously track your scores. Let Hubble identify promoters from detractors and calculate scores to provide you with deep insights into customer satisfaction and loyalty.

Decode the meaning with automatic NPS and CSAT calculator

Demystify your scores with Hubble’s automatic calculator. Understand what constitutes a good score and leverage this knowledge for informed decision-making.

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Benchmark your product’s NPS and CSAT against industry standards

See how your product scores against industry benchmarks. With Hubble, manage your scores overtime and identify areas of improvement.

Unlock insights to KPIs, NPS, and CSAT with Hubble

Take the first step towards understanding customer satisfaction and loyalty with Hubble.


What our customers say

Hear directly from our customers how Hubble has transformed their continuous user feedback engine

“Hubble has been dramatically important even in such a short time period”

Better insights and better data in terms of what we need to build next. One of the hardest things to do  within product is knowing what to build next.

Pete Barnett
Director of Product @ Northspyre

“Hubble is a single space for all kinds of user feedback”

It's super important for us to be able to talk with customers all over the country asynchronously but still get that kind of live real human feedback.

Zach Pennington
Chief Product Officer at Forecastr

“Hubble is an amazing all-in-one research tool”

Hubble helps us with our UX research and usability testing initiatives. The team has been great in helping us get scale and conduct rapid and effective tests for our design and prototypes.

Joyce Iong
UX Lead at Covered