Measure how happy your users are in all moments of their customer journeys.
Continuously collect NPS and CSAT scores. Group results based on user segments to get a better understanding of how your product is doing.
Invite stakeholders and team members to review your customer experience health. Identify problems and create plans to improve your scores.
Keep track of your sentiment and satisfaction scores over time. Identify changes and build plans to continue to strengthen your user satisfaction metrics.
Articles and guides on using Hubble's NPS & CSAT Feature 🚀
