Hubble | User Research Platform For Rapid Insights

Rated 4.9 in G2

Run the entire research workflow in one platform

Recruit research participants, run tests on prototypes or live products, and analyze results with built-in video tools and AI reporting — everything you need in one platform.

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HOW IT WORKS

End-to-end workflows from recruiting to analysis and reporting

Hubble magically simplifies user research by bringing recruiting, testing, recording, and analyzing into one seamless flow. No extra tools, no messy handoffs.

STEP 1

Create your study

Create versatile research studies by using a full range of tasks to test mobile apps, websites and prototypes.

STEP 2

Recruit participants

Invite your own testers or recruit participants from top research participant platforms.

STEP 3

Share your studies

Keep participants focused and capture detailed feedback on any device or setting.

STEP 4

Take notes and analyze with AI

Watch participant recordings and take notes. Let AI identify patterns and summarize core insights.

FULL COVERAGE OF RESEARCH METHODOLOGIES

Built for every kind of usability test

Test any asset ranging from early prototypes to live websites and mobile apps without adding additional tools to your research workflows.

Prototype Test

Test user flows on your design prototypes before writing any code.

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Desktop Web Test

Get feedback on live websites with screen, voice, and face recording.

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Mobile Test

Test real mobile web and app experiences directly on users’ mobile devices.

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Card Sorting

Analyze how users group and label your content based on their mental models.

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Tree Testing

Analyze how easily users can find specific information using your site structure.

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Surveys

Collect quick feedback with a full range of question types and formats.

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PARTICIPANT RECRUITMENT

Recruit participants without the hassle

Skip the hassle of sourcing participants manually. With native integrations to User Interviews and Respondent, you can quickly find right testers who match your target audience.

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POWERFUL MEDIA RECORDING

Powerful and flexible video and audio recording

Capture participant feedback the way you need it—watch the entire session unfold, or zoom in on specific tasks and questions to get straight to the insights.

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VIDEO ANALYSIS

Identify and annotate key moments

Go beyond watching—tag moments, take notes, and compare sessions across participants. Everything’s built in to help you turn recordings into actionable insights.

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AI POWERED REPORTS

Let AI turn feedback into insights

Automatically summarize behavior, surface patterns, and generate structured reports. Move from raw data to decisions, faster.

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IN-PRODUCT SURVEYS

Trigger surveys inside your product

Collect user feedback while they’re in the experience. Easily set up NPS, satisfaction scores, or open-text questions to learn what users think when they use your product.

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TEMPLATES

Create studies faster with templates

Choose from a library of expert-designed templates and customize tasks to fit your goals—no setup guesswork needed.

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CUSTOMER STORIES

Trusted by world class teams

See how Hubble helps teams run studies with less friction, clearer insights, and more confidence in every decision.

Steph Lusby

Director of Design

“ Hubble has been an amazing tool for our design and product teams to rapidly test new product ideas and validate features. Their broad participant pool base as well as the diverse set of customer research tools are helping us greatly in building a powerful suite of financial services for our customers. “

5.0x

Unmoderated Surveys

to empower product decisions

60%+

Landing Page Conversion

to empower product decisions

Jaclyn Kerschner

Director of Design

“Hubble has been a powerful user research tool for our product design team to continuously validate our hypothesis. Our UX designers rely on Hubble to share and test our design concepts and prototypes with users, helping us continue to build powerful features for our recruiters and candidates.. “

3.0x

UX Research Reporting

to inform product decisions

139%

Incrase in Responses

in UX Research Surveys

Ambar Rodriguez

Senior Researcher

“Hubble's platform is both intuitive and user-friendly, which makes setting up studies easy and straightforward. I really appreciate the flexibility it offers to customize questions and tasks exactly how we need them, something that can be limited in other unmoderated testing tools.. “

5.0x

Prototype Tests

to validate design decisions

3.0x

Faster research collection

to validate hypotheses

Erika Mannie

Senior Product Designer

“Hubble provides a simple way for us to capture invaluable user insights. It has helped shave so much time off user research while simultaneously increasing our research scope. I love how hands-on the product team is as well. They are always listening to customers for ways to continue to improve the product.“

500+

Monthly Responses

to measure CSAT

200%

Design A/B Tests

to compare prototype concepts

Bill Nussdorfer

VP of Product

“I am a huge fan of Hubble because they have helped our team run user research tests including prototype testing, website testing and participant recruitment.“

10x

Contextual Surveys

to understand contextual feedback

4.1x

Unmoderated Surveys

to empower product decisions

Steph Lusby

Director of Design

“ Hubble has been an amazing tool for our design and product teams to rapidly test new product ideas and validate features. Their broad participant pool base as well as the diverse set of customer research tools are helping us greatly in building a powerful suite of financial services for our customers. “

5.0x

Unmoderated Surveys

to empower product decisions

60%+

Landing Page Conversion

to empower product decisions

Jaclyn Kerschner

Director of Design

“Hubble has been a powerful user research tool for our product design team to continuously validate our hypothesis. Our UX designers rely on Hubble to share and test our design concepts and prototypes with users, helping us continue to build powerful features for our recruiters and candidates.. “

3.0x

UX Research Reporting

to inform product decisions

139%

Incrase in Responses

in UX Research Surveys

Ambar Rodriguez

Senior Researcher

“Hubble's platform is both intuitive and user-friendly, which makes setting up studies easy and straightforward. I really appreciate the flexibility it offers to customize questions and tasks exactly how we need them, something that can be limited in other unmoderated testing tools.. “

5.0x

Prototype Tests

to validate design decisions

3.0x

Faster research collection

to validate hypotheses

Erika Mannie

Senior Product Designer

“Hubble provides a simple way for us to capture invaluable user insights. It has helped shave so much time off user research while simultaneously increasing our research scope. I love how hands-on the product team is as well. They are always listening to customers for ways to continue to improve the product.“

500+

Monthly Responses

to measure CSAT

200%

Design A/B Tests

to compare prototype concepts

Bill Nussdorfer

VP of Product

“I am a huge fan of Hubble because they have helped our team run user research tests including prototype testing, website testing and participant recruitment.“

10x

Contextual Surveys

to understand contextual feedback

4.1x

Unmoderated Surveys

to empower product decisions

82%

Increase in user research reports

$2.5k

Average reduction in research costs per project

6X

Faster research turnaround

Build a customer-centric research engine to help your team

Creating and sharing user research has never been easier.

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